Returns & Exchanges

We stand behind the quality of our equipment. If you are not satisfied with your purchase, returns are accepted within 30 days of delivery subject to our inspection and restocking terms.

1

Initiate Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Inspection

Our technicians will perform a brief remote or on-site assessment to verify the equipment's condition and hour-meter reading.

3

Secure Packaging

Ensure the unit is secured on its original pallet or equivalent industrial crating for safe transit back to our warehouse.

4

Refund Processing

Once the equipment is received and verified at our facility, your refund will be processed minus applicable restocking fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing